Rick is the CRM Practice Manager with SVA Consulting, LLC., a member of the SVA family of companies.
Rick brings over 25 years of business management and Customer Relationship Management (CRM) consulting experience to the SVA Consulting team. As CRM Practice Manager, Rick uses his experience to shape sales, marketing, and customer service effectiveness strategies for the firm's CRM clients.
With an extensive background as a small business owner and entrepreneur, Rick has a unique understanding of the challenges business owners and managers face. With over 150 successful CRM implementations for companies of all types and sizes to his credit, Rick uses that experience to recommend CRM solutions that are practical, relevant and valuable.
- University of Wisconsin - Madison - Coursework
- Marquette University - Milwaukee - Coursework
- Professional Services
- Marketing Agencies
- Real Estate
- Microsoft Certified Business Management Solutions Specialist - Applications for Microsoft Dynamics CRM