Tanya Kratzer

Customer Account
Manager


Tanya is the Customer Account Manager with SVA Consulting, LLC., a member of the SVA family of companies.

Tanya works with SVA Consulting's existing customers after they implement their business software to ensure ongoing success with their solution. Tanya is the liaison for non-support inquiries, including: questions about annual maintenance renewals, planning and estimates for upgrades, purchasing additional software licensing, exploring other complimentary technologies, and custom development and reporting.

Industries

  • Professional Services
  • Private and Public Businesses

Recognition

  • ”Excellence in Innovation" - Microsoft Convergence Conference
  • ”Excellence in Customer Service" - Microsoft Convergence Conference

AREAS OF EXPERTISE

  • Product Implementations & Upgrades
  • Customer Care
  • Custom Software Development

Personal

Tanya enjoys traveling with her husband, Mark. She is an avid supporter of the Iowa County Humane Society and recently adopted two labradors which keep her busy exploring the trails in Southwest Wisconsin. She recently decided to tackle her lifelong dream of learning to ride a motorcycle and looks forward to exploring Wisconsin's back roads by bike.

In the Community

SVA Consulting takes pride in the communities in which our clients, business colleagues and our professionals work and play. We support our communities by giving back in a variety of ways; volunteering both our time and expertise, fulfilling Board of Director roles, supporting fundraising efforts of local philanthropic organizations, and providing leadership in a variety of organizations designed to improve our lives within our communities.

SVA Consulting has worked with the following organizations:

  • wisconsin-school-of-businesss
  • make-a-wish
  • wisconsin-dells
  • nbc-15-share-your-holidays
  • second-harvest
  • agrace
  • wala
  • wheaton-franciscan-healthcare
  • whsara
  • tellurian
  • wisconsin-literacy