CRM stands for…. customer relationship management.
It’s a category of integrated, data-driven solutions that improve how you interact and do business with your customers.
SVA Consulting stands for ….successful CRM implementations.
- Business process expertise
- Microsoft platform knowledge
- Software customization capabilities
- System development and integration proficiency
- CRM deployment experience
- Business Intelligence tools to deliver actionable data
Turn Relationships into Revenue
Grow your business profitably - Use built-in digital intelligence and automated business processes to increase your revenue while controlling acquisition costs.
Sell more by staying focused - Maximize your sales team’s performance by reducing distractions and helping them focus on the priorities.
Work smarter to win faster - Close deals faster by efficiently working, collaborating and applying contextual insights from your sales management software.
Earn Customers for Life
Create consistency and loyalty - Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
Make your agents' jobs easier - Give your agents complete information—in a single customer service software app—to make smart decisions and provide great service.
Get an adaptive engine - Respond quickly to customer and market changes within an agile, cloud-based environment that has built in digital intelligence.
Deliver Powerful Customer Experiences
Tap into a holistic customer view - Use the unified customer profile in Adobe Marketing Cloud as the foundation for your integrated, cross-channel marketing.
Target a person, not the masses - Create campaigns that are personalized, contextual, and content-rich to maximize your customers’ loyalty and lifetime value.
Run campaigns to bridge divides - Orchestrate coordinated campaigns across channels—and measure ROI across the board—using Adobe Marketing Cloud.
Master the Service Call
Get super-charged scheduling - Fit more appointments in a day—to make the most of your employee workloads, mileage, and more—with optimized scheduling tools.
Equip your mobile workforce - Give your technicians what they need—in native mobile apps for iOS, Android, and Windows—to offer great field service.
Profit from predictive services - Go from a traditional break-fix repair model to a more profitable, never-fail service model with built-in data collection, analysis, and alerts.
Profit from your Projects
Earn your customers’ long-term trust and ongoing business - Use intelligent tools to reliably set and meet your customers’ expectations.
Enable productive employees - Help your teams work efficiently by giving them automation technology and a complete view into their client relationships.
Innovate to grow - Rely on our innovative solution to provide the insights you need to prepare for change, stay competitive, and grow profitably.
Running a successful business is no simple task. When marketing campaigns, data analysis, meetings, customer care, and more all happen simultaneously; you need a powerful CRM solution - and our team - to bring all these functions together in one place.