Many organizations want to improve performance, but struggle to answer a fundamental question: what should we actually focus on? Teams invest time, money, and energy into initiatives without clear alignment to outcomes, often measuring activity instead of impact.
SVA’s Goals and Performance offering helps you define the right KPIs, align them to strategy, and build the reporting discipline required to act on them. We move beyond dashboards for dashboards’ sake, helping leaders focus on the few metrics that truly drive performance, accountability, and continuous improvement.
This work often becomes the foundation for becoming a data-driven organization — one where decisions are guided by shared metrics, performance is transparent, and improvement efforts are prioritized based on evidence, not instinct.
Here’s how you’ll benefit from our approach
Translate strategy into clear, actionable KPIs
Focus investment where it matters most
Create consistency across teams and functions
Improve decision-making with trusted data
Lay the groundwork for a data-driven culture
OUR APPROACH
Measure what drives performance
We review your existing goals, KPIs, reporting, and decision rhythms to understand what’s being measured today — and where metrics are misaligned, underutilized, or driving the wrong behaviors.
We define outcome-driven performance frameworks aligned to your strategic priorities. This includes identifying leading and lagging indicators, clarifying ownership, and designing KPI structures that focus attention on what truly matters.
We embed KPIs into reporting, governance, and operating cadences, so metrics drive action, not just visibility. This often includes integration with systems, analytics, and change management to build sustained performance proficiency.
Frequently asked questions
Dashboards show data. This offering defines what should be measured, why it matters, and how it drives action — with reporting as an enabler, not the end goal.
That’s common. We can help refine, simplify, or replace KPIs that drive the wrong behaviors or fail to inform decisions.
Yes. Clear goals and trusted KPIs are foundational to data-driven maturity and often inform broader analytics, systems, and AI initiatives.
Performance measurement depends on reliable data and tools. This work often integrates with systems, data, and AI enablement efforts to ensure metrics are scalable and sustainable.
No. While executives use KPIs for strategic oversight, this approach ensures metrics are meaningful and usable at every level of the organization.
