"Our experience with SVA has been wonderful. SVA really took the time to learn about the unique parts of our business and made sure that what they were going to suggest solved our problems."

Jeff Wilcenski, IT Manager

Jung Seed

SVA's Implementation of Acumatica Transforms Jung Seed

Client:

Jung Seed

Industry:

Wholesale Distribution and Retail

Business Need:

Streamline complex order fulfillment processes and modernize outdated systems

Topic:

Order Fulfillment, ERP Implementation, eCommerce Integration

Services:

ERP System Transformation, Business Process Consulting

THE STORY

Jung Seed, a fourth-generation, family-owned business in Wisconsin, has been a trusted name in seeds, plants, and gardening supplies since 1907. With a pick-and-pack warehouse model and highly seasonal operations, the company faced challenges in efficiently managing its order fulfillment and shipping processes. Their legacy system of over 30 years could no longer support the complexity of their operations, which include precise timing for perishable products, weather-dependent shipping, and managing diverse product lines.

Recognizing the need for a modern solution, Jung Seed partnered with SVA Consulting to implement Acumatica as their ERP platform. SVA’s team worked closely with Jung Seed to understand their unique needs, from managing seasonal shipping zones to tracking the ROI of their widely distributed catalogs.

THE RESULTS

Through the implementation of Acumatica and SVA’s guidance, Jung Seed achieved:

Enhanced Order Accuracy and Efficiency: By creating 50 shipping zones and custom release codes, orders are now processed and dispatched based on weather conditions and regional factors. Order processing time decreased significantly, saving hours of manual effort each day.
Streamlined Inventory Management: Acumatica’s capabilities allowed Jung Seed to track real-time inventory, ensuring accurate backorder management and reducing errors.
Improved Catalog ROI Tracking: SVA developed a custom application that tracks whether customers who received catalogs placed orders, providing critical insights for marketing strategies.

Looking ahead, Jung Seed is exploring advanced tools like AI to further streamline their operations. Potential initiatives include integrating weather data to automate order releases and adopting automated picking solutions for faster order fulfillment. With SVA as their trusted partner, Jung Seed is confident in their ability to continue innovating and growing their business.

"Our experience with SVA has been extremely positive,” says COO Sarah Zondag. “We’ve been so pleased with the team’s ability to talk through issues we run into and give us guidance as to what options for next steps are."