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Have you tried these self support options?
Learn more about the Acumatica direct support services. This page allows you to access the support portal, request access to the support portal or report an outage.
This page allows you to instantly download all of the year-end documents needed for Microsoft Dynamics GP.
Please use the form below to report an incident.
Keep your software up to date and take advantage of new features by staying on a regular upgrade cycle.
For on-premise Microsoft Dynamics® GP and Microsoft Dynamics® SL you should plan on upgrading every 24-36 months. For Acumatica, regardless of your deployment choice, you should plan on upgrading approximately every 18 months.
Please contact Tanya Kratzer at 608-826-2400 (firstname.lastname@example.org)