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FROM THE AI DESK

Taking the Artificial Out of AI

Welcome back to AI@Work!

AI continues to evolve quickly, with new tools, features, and use cases emerging every week. Our goal remains the same: help you focus on what matters and what’s actually useful for your business.

In this edition, we’re focusing on practical applications of AI. You’ll find real tools, real use cases, and clear insights to help you move from awareness to action.

If you’re looking to continue the conversation, we’re also hosting two upcoming AI Roundtables. These sessions are designed to give you space to ask questions, share perspectives, and explore how AI can be applied in your organization.

Our first event will take place at Nakoma Golf Club on April 29, where we’ll bring together Madison leaders for breakfast, real case studies, and a facilitated discussion on where AI is making a difference. If you’d like to join us, you can reserve your spot here.

What Changed in AI

New Study Names "AI Brain Fry" a Workplace Risk

A BCG study of nearly 1,500 workers put a name to something your team may already be feeling: AI brain fry. The culprit isn't too much AI — it's too much oversight with too little structure. Here's what the data says, and why the fix starts with setting oversight limits, building AI management skills, and sequencing adoption deliberately — not just deploying more tools.

Read the full breakdown

 

Claude’s Cowork Mode Could Redefine Your Daily Workflow

Anthropic just made Claude Cowork a lot more useful. Cowork is their desktop tool that acts more like an AI employee than a chatbot, it can actually get work done for you. Until now, every session started from scratch. You had to re-explain your tasks, files, and preferences each time.

With the new Projects feature, you set everything up once and Claude remembers it across tasks. Think of it like onboarding an AI assistant just once.

We put together a guide on how to set it up, plus five projects worth trying first.

See our setup guide + 5 starter projects

 

What ChatGPT’s Skills Upgrade Means for Your Team

OpenAI introduced “Skills,” a new way to save instructions so ChatGPT understands how you want tasks done without repeating yourself each time. For example, you can create a Skill to format meeting notes, write weekly updates, or follow your company’s tone of voice.

We explain what Skills are, how they differ from other features, and how you can create your first one in just a few minutes.

Learn how to build your first Skill

AI in Action

Tableau Pulse: Let the data come to you

Tableau Pulse is a feature inside Tableau Cloud that delivers AI-generated insights directly to business users, no dashboards required. Instead of logging in and hunting for answers, your key metrics come to you: on the Pulse homepage, in email digests, through Slack, inside Microsoft Teams, and on mobile. In this post, we break down what Pulse is, how it works, key features like the enhanced Q&A and adjustable access controls, and why it's changing the way teams start their week.

See how it works

AI AGENT

AI AGENT

An AI agent is a type of AI that can do things for you, not just talk to you. Instead of only answering questions, it can take steps to complete a task, like finding information, organizing it, or taking action based on it. In simple terms: it doesn’t just reply, it helps get things done.

If your data could talk, what's the first question you'd want it to answer?

If your data could talk, what's the first question you'd want it to answer?

Reply back to this email so we can gather responses and share out broad results. Don’t worry, we’ll keep your answer anonymous.
Propose a question for next month
SPECIAL INVITATION

AI Roundtables 

You've been reading about what AI can do. Want to see it in action? Our upcoming AI Roundtables are in-person sessions where we bring real use cases to life: live demos, real tools, real questions from the room. We'll walk through examples you can take back to your team, and you'll leave with a much clearer picture of what's possible. Two sessions available:

Madison Roundtable 

Milwaukee Roundtable

Ready to transform business?

Let’s chat! Just fill out the short contact form and our team will reach out shortly.
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