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SVA's Implementation of Acumatica Transforms Jung Seed

"Our experience with SVA has been wonderful. SVA really took the time to learn about the unique parts of our business and made sure that what they were going to suggest solved our problems."
Jeff Wilcenski
IT Manager
Client:
Jung Seed
Industry:
Distribution, Logistics, & Warehousing
Business need:
Streamline complex order fulfillment processes and modernize outdated systems
Topic:
Order Fulfillment, ERP Implementation, eCommerce Integration
Services:
ERP System Transformation, Business Process Consulting
Platform:
Acumatica

A Legacy Seed Company Preparing for the Future

Jung Seed, a fourth-generation, family-owned business in Wisconsin, has been a trusted name in seeds, plants, and gardening supplies since 1907. Jung Seed manages a complex fulfillment operation that includes perishable products, weather-dependent shipping, and diverse product lines.

Overcoming the Limits of a Legacy System

Jung Seed’s legacy system, in place for more than 30 years, could no longer support the complexity of its operations. The company faced challenges in efficiently managing order fulfillment and shipping, particularly with precise timing requirements for perishable products and regionally dependent weather conditions.

In addition, Jung Seed needed better visibility into inventory and more effective ways to manage seasonal shipping zones, backorders, and the return on investment from its widely distributed catalogs.

Implementing a Modern ERP with a Trusted Partner

Recognizing the need for a modern solution, Jung Seed partnered with SVA Consulting to implement Acumatica as their ERP platform. SVA’s team worked closely with Jung Seed to understand their unique needs, managing seasonal shipping zones, and tracking catalog-driven sales.

SVA configured Acumatica to support custom shipping logic and to track whether customer who received catalogs placed orders.

Increased Accuracy, Efficiency, and Strategic Insight

Through the implementation of Acumatica and SVA’s guidance, Jung Seed achieved:

Enhanced Order Accuracy and Efficiency: By creating 50 shipping zones and custom release codes, orders are now processed and dispatched based on weather conditions and regional factors. Order processing time decreased significantly, saving hours of manual effort each day. 

Streamlined Inventory Management: Acumatica’s capabilities allowed Jung Seed to track real-time inventory, ensuring accurate backorder management and reducing errors. 

Improved Catalog ROI Tracking: SVA developed a custom application that tracks whether customers who received catalogs placed orders, providing critical insights for marketing strategies.

Jung Seed is exploring advanced tools like AI to further streamline their operations, integrating weather data to automate order releases and adopting automated picking solutions for faster order fulfillment.

"Our experience with SVA has been extremely positive,” says COO Sarah Zondag. “We’ve been so pleased with the team’s ability to talk through issues we run into and give us guidance as to what options there are for next steps."

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